It seems that you may have contracted spyware on your computer, and now you don’t know what to do.
Since spyware can act very much like numerous kinds of viruses (although spyware’s main objective is to collect information from you) the first thing you might think you need is antivirus software.
Actually, you are close, but antivirus software is not enough. You need antivirus spyware software, or anti-spyware software, or spyware remover software.
The difference is that antivirus spyware software is geared towards spyware specifically. Normal antivirus programs are too broad to take care of spyware, which requires focused attention and is really in a whole different category compared to viruses.
So, now that you know what you need, you may find that a search for antivirus spyware produces a huge mass of results on the internet and you don’t know which one to go for.
Well, you need to be aware that some spyware disguises itself as anti-spyware, so downloading and running any antivirus spyware (especially if its “free”) could cause you more harm than good. Other antispyware may just be fake.
So how do you differentiate between what is legit antivirus spyware software and what is actually a hoax? Here are seven tips to guide you:
1) The manufacturer, distributor and/or developer of the software is legit. Do some research on the company (or companies) involved and make sure these are reputable companies. Check to see if they have proper support and that there is some way of getting hold of whoever is distributing the product. (If the antivirus spyware is distributed with an affiliate program, then you need to contact the affiliate. This may actually make things a whole lot easier as you don’t feel you need to go through a big company.)
2) Entirely free antivirus spyware can be suspected (this is not a rule, but you do need to ask yourself how the developers would reimburse themselves for all the development time they spent on the program). Online scans and that sort of thing are probably best avoided, unless you are sure of point 1 above.
3) Also in light of point 1, if the software claims to be from a reputable company you shouldn’t just take their word for it – especially if it is not on that vendor’s website (say they claim to be from Microsoft or Adobe, but you are not on a Microsoft or Adobe site and cannot find any information on the product at these sites).
4) If a search on the product on the internet, forums, blogs etc. produces disfavourable results don’t waste your time with the product.
5) If the website has grammar mistakes, spelling errors, and also graphical glitches, or plain bad copywriting (such as “Get it now!!!!”, with five more exclamation marks) it is probably fake. Generally, most hoaxes on the internet have these characteristics.
6) If the website employs heavy scare tactics, such as an “automatic scan” that is done in a second and tells you that you have millions of trojans and spyware variants on your computer, you are more than likely dealing with a hoax or spyware software disguised as anti spyware.
7) If the product has “certified for Windows” stickers then it is probably okay, but make sure you validate this.
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